Why isn't there tracking information in my order?
If you don't see any tracking data for your shipment and the estimated delivery date hasn't yet passed, your package should still arrive when they're due. You'll find some common explanation why tracking info is unavailable on our Tracking Shipments Help page.
To take advantage of FREE Shipping:
- Place at the very least $25 of eligible goods within your Shopping Cart.
- Go to checkout.
- Ship your items to just one U.S. address.
- Select "Group my items into as few shipments as possible" as your shipping preference.
- Select FREE Shipping for your shipping speed. The transaction will be delivered within 3-8 business days after all of your items are available to ship (including pre-order items).
- Place your order, and enjoy the free postage!
Using this shipping option, we fulfill the transaction in the more cost-efficient way. This enables us to pass our savings onto you in the form of free shipping. Though it might take some extra time to pack and ship your order, you'll still receive it around the estimated delivery timeframe.
We gladly accepts orders all globally. Available products, shipping rates and costs can differ with regards to the delivery address for your order.
To find out the shipping rate information specific for your order's destination, find your region.
There can be limitations on where and whether vendors offer international shipping. To read more, visit our the vendors international shipping details page.
Read more about shipping to U.S. protectorates or APO, FPO, or DPO addresses.
Your packages may very well be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility. For extra details, read about Restrictions (which apply to all international shipments) and Import Fees Deposits within the resellers Foreign shipping page.
The below items can be shipped to just about all destinations outside the U.S.:
- VHS videos
Additionally, some products inside the following categories:
- consumer electronics
- health and personal care
- home and garden
- industrial and scientific
- pet supplies
- sporting goods
May be shipped to the following countries:
- Costa Rica
- Czech Republic
- Hong Kong
- New Zealand
- Saudi Arabia
- South Africa
- South Korea
- United Arab Emirates
- United Kingdom
All products shipped to those countries via Priority International Shipping, and in certain instances product shipped via Standard or Expedited International Shipping, are included in the program and an import fees deposit is collected on them. For extra info about the service sell the vendors shipping information and facts site.
* Note: Books that require special handling since they are extremely heavy (as an example, multi-volume sets) are not shipped beyond the U.S. Should this be the case, it will be noted on the product detail page.Limitations
For products shipped internationally, please note that any company warranty may not be valid; manufacturer service options will not be available; product manuals, instructions and safety warnings are probably not in destination country languages; the items (and accompanying materials) probably are not made in accordance with destination country standards, specifications, and labeling requirements; and the products might not comply with destination country voltage along with electrical standards (requiring use of an adapter or converter if appropriate). You're responsible for assuring the product can be lawfully imported towards the destination nation. When ordering the recipient is the importer of record and must meet all regulations of the destination country.Privacy
Your privacy is vital to us, and we recognize that you care about how information about the transaction is utilized and shared. We'd like our international customers and customers shipping products internationally to be aware that cross-border shipments are governed by opening and inspection by customs authorities.
Also, we may provide certain order, shipment, and product information, including titles, to our international carriers, and such information may be conveyed through the carriers to customs authorities in order to facilitate customs clearance and abide by local laws.
Generally if the order is a gift, the package is marked "Gift," although the value of the product continues to be stated on the customs form.
Customs authorities require value of the present item to be stated on the package.Returns & Replacements
This conditions (including, if applicable, terms related to the Import Fee Deposit) also pertain to the shipment of any replacement product which might be shipped if there is an issue with the original shipment. Any time you return an item to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers. For additional information please make use of the "Contact Us" form page.
Shipping to APO, FPO, or DPOLocations
Standard Shipping Deliveries could take longer--up to Twenty-one days for APO, FPO, or DPO addresses.
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